The following terms and conditions apply to competitions and prize draws featured on Mayzus Financial Services Limited advertising, on MoneyPolo social media pages, websites and mobile services, or online at moneypolo.com or on other websites, or to any other competitions and/or prize draws promoted by the Promoter (please see end of these terms and conditions for details of the Promoter).
- Participants must meet the eligibility requirements as specified in the interaction terms and conditions. Failure to meet the eligibility requirements will result in an entry being invalid and/or forfeiture of any prize.
- Unless otherwise specified in the interaction information, the promotion is only open to registered and verified MoneyPolo customers with or without a MoneyPolo account. Users registered in the MoneyPolo cash transfer system as a sender or receiver, aged 18 years or over at the time of entering the promotion, are also eligible for competition entry.
- Neither employees of the Promoter and any of its subsidiaries and/or agencies associated with this promotion, including the provider of the prize, nor members of their immediate families (including live-in partners), nor any persons connected with the administration or otherwise with the promotion and/or prize, are eligible to enter. Any such entries are invalid.
- The prize is specified as a Volkswagen Polo Start 1,0 5G 1.0l / 44kW.
- Modification or removal of MoneyPolo branding and advertising present on the promo car wrapping, and/or the car wrapping itself, is prohibited for a minimum of 2 years from the receipt of the prize, unless expressly stated in specific agreement between the prize winner and the Promoter.
- Timing of receipt of the prize may be subject to availability. Receipt of the prize is subject to winner confirmation, i.e. the Promoter has managed to contact the winner and received confirmation of eligibility. The prize is also subject to the terms and conditions of the prize provider, their agents, and where applicable, to the terms of the venue and/or the manufacturer, within a maximum period of 6 months.
- The eligible, registered MoneyPolo customer with a unique customer number drawn randomly at the time when MoneyPolo registers it’s millionth customer will automatically become the winner of the prize.
- Information about unique customer numbers is available per request from support.moneypolo.com. The current number of registered participants is published on the moneypolo.com website.
- The prize excludes all other costs and arrangements not expressly included in the prize as stated in the interaction information. Additional charges and expenses incurred for goods, services, attractions, facilities, upgrades, activities and events not expressly included in the prize are payable solely by the winner (and where applicable their representative(s)). The Promoter will not be held liable where such charges and/or expenses are incurred, and no refund or reimbursement will be made. The Promoter will accept no responsibility where the winner is unable to pay in full any such charges and/or expenses as incurred.
- No cash equivalent (where applicable) or alternative prize will be given at the request of the winner and the prize is non-transferable and non-exchangeable. However, the Promoter reserves the right to change the prize or any part of the prize (to an alternative prize or part of the prize to a prize of equal or greater value) for any reason, at its sole discretion, including without limitation due to circumstances beyond its control or if any part of the prize becomes unavailable. If for any reason the winner chooses not to take up the prize or any part of the prize, the Promoter reserves the right to ask the winner to confirm this in writing, and the Promoter will be able to retain or dispose of the prize at its own discretion.
- Mayzus Financial Services reserves the right to change these terms and conditions or change the period of the competition at any time and without notice.
- The Promoter may refuse to provide a prize, or may seek its recovery, in the event of non-entitlement under the interaction terms and conditions or an entrant’s breach of the interaction terms and conditions, fraud or dishonesty, including but not limited to the use of technology which enables an entrant to evade any applicable charges when entering the promotion.
- Any entrant and/or winner must comply with any directions given to him or her by the Promoter, prize provider(s) and/or their agents and with all relevant laws, rules and regulations. Failure to comply with instructions, itineraries, rules, restrictions, requirements, laws and guidelines may result in an invalid entry and/or forfeiture of the prize.
- The interaction terms and conditions are available in English only.
- If you have any comments, queries or complaints about any competition or prize draw provided by Mayzus Financial Services Limited please email MoneyPolo Marketing department at email.